Showing posts with label troubleshooting. Show all posts
Showing posts with label troubleshooting. Show all posts

Thursday, January 3, 2013

How to Clean up Old RTS Instance and machine Name in OFR Runtime Service


Problem Statement:
OFR Runtime Service always saves the previously configured settings like Machine Name and RTS Instance Name
Sometimes the Batches cannot pick by Runtime Service and if we delete the previously configured Machine Name and RTS instance, though it is deleted, same machine name and RTS Instance appeared.
Solution:
 Use Following steps to delete the previously configured data-
Many times we want to create the RTS Instance and Machine Name but OFR Runtime Services fail to create that-(Example Image-Runtime Services fails to add RTS Instance and Machine Name)
        Go to Oracle Form Recognition (OFR) Installation file
For Windows 7- C:\Program Files (x86)\Oracle\Forms Recognition
For Windows XP- C:\Program Files \Oracle\Forms Recognition





Go to Bin Folder

   Go to Log Folder
     All Configured settings getting save in this folder

      Delete All Files so that previously configured settings are removed
Now we can configure new required RTS Instance and Machine Name






Currently Log Folder is empty as we removed all the configured files
Start Oracle Form Recognition (OFR) Monitor Service before creation of RTS Instance and Machine Name When we create Machine and RTS instance each time this Log file is populated



Log file is populated again
      Now we can capture Batches using Oracle Form Recognition (OFR) Runtime Service without any conflicts
Click Save Settings button when we want to save all the configured settings while closing OFR Runtime Service


Monday, October 15, 2012

Tips for OFR Configuration

         Checklist for OFR not picking up Batches
  1. Check the Import Directoryof ODC (Oracle Document Capture)while Configuring File Cabinets inside Commit Driver Configuration that ODC  Import folder path is same as OFR Import Directory
  2. ODC Import Directory in File Cabinet- 
  3. Ensure that Batch Root, Image Root and Export folder is set while configuring OFR
  4. Ensure that wait time is set
  5. Ensure that Import tab is enabled and that "Use Project File" (.sdp) has the correct path set inside OFR Import tab

  6. Ensure that Import Button is Enabled in Workflow tab

  7. Ensure that the .txt file extension is matched with the Import Mask set in the IPM Server

    • Login to IPM Server 
    • Expand Manage Inputs 
    • Select Correct Input (E.g., Invoices) 
    • Navigate to Basic Information link, ensure that correct *.txt file ix uploaded to IPM Server 
    • Select Next to complete settings 
    • Ensure that Input mask and delimiter is set 
    • Ensure that the sample data is correct according to the data set in sample. txt file
  8. Ensure that .XML file Extension is same as in .ini file


    CSV_VL_01_FormatLine1=/oracle/middleware/user_projects/domains/ipm_domain/IPM/InputAgent/Input/<%TNM>|OFR|ManualEntry|204|||<%INO>|<%TOT>
    CSV_VL_01_FormatLine2=@Support|InvoiceImport|/oracle/middleware/user_projects/domains/ipm_domain/IPM/InputAgent/Input/<%TNF>.XML

Checklist for OFR Verifier not picking up Batches


  1. Open the OFR Verifier Application
  2. Select Option --> Settings

  3. Ensure the Project File (.sdp) path, Batch Root path, and Image Root path is set correctly - These settings should be the same as the settings in the OFR Runtime service